Passengers are often aware that they have legal rights around travel disruption but are not confident about what exactly these rights are.
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Articles on Flight delays
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Consumers and politicians are pushing for greater protections for air travelers. A historian explains why the US trails the EU and Canada when it comes to passenger rights.
The chaos at airlines and airports appears to finally be over, but will the relief last? Or will Canadians have to brace themselves for more delays, cancellations and miscommunications?
