Will the hotels of the future involve fewer front desk clerks and more automated service? A hospitality expert who has written a new book on the subject weighs in.
Peter Martin, Crawford School of Public Policy, Australian National University
Although the sites seem to offer the best deals, that might be because hotels feel pressured not to undercut them. This is something the treasury is investigating.
Hotels had to cut their employees and offer discounted prices to retain occupancy during the COVID-19 pandemic. We should learn from their experiences to devise better strategies for the future.
Tourists cross a hanging bridge in the treetops of Costa Rica’s Monteverde cloud forest.
Matthew Williams-Ellis/Universal Images Group via Getty Images
Tourism revenues account for almost 10% of Costa Rica’s gross domestic product. New research shows that charismatic wildlife is necessary but not sufficient to attract ecotourists.
Fishermen weigh a basket full of fish off the Indian ocean’s archipelago of Lamu on Kenya’s coast.
Tony Karumba/AFP via Getty Images
South Australia’s Riverland adopted a Swedish system to control the dissemination of alcohol, even as it began the journey to becoming Australia’s biggest wine producer.
Could the Chateau Laurier be your new office?
THE CANADIAN PRESS/Adrian Wyld
People working from home, especially parents, are stressed out during the COVID-19 pandemic. Hotels, meantime, have taken a huge economic hit. Here’s why hotels should market to remote workers.
The Fairmont Royal York Hotel in Toronto. After the SARS pandemic in 2003, Toronto hotels faced a recovery period.
(Shutterstock)
After SARS in 2003, an effort was made by Toronto’s tourism and hospitality industries to stimulate the sector’s recovery. But measures weren’t put in place for future pandemics.
The number of people made homeless is forecast to increase massively by the end of the year.
PA
Developing countries that depend heavily on tourists need international support, and more sustainable offerings for the future.
Grandparents are eager to spend time with their grandchildren, and many are also eager to travel. There are many things to consider to ensure safety when going to hotels and overnight accommodations.
FG Trade/Getty Images
Hotels are helping the Hawaiian island of Maui recover from the catastrophic impact of wildfires, just as they have in Florida following hurricanes.
Many of us collect points via loyalty programs. They’re popular, but can cause headaches for the companies who head up loyalty and rewards programs.
(Shutterstock)
The hotel company filed an unprecedented lawsuit against the victims of the mass shooting in Las Vegas last October, arguing it has immunity from liability under federal law.
The Spanish hotel chain Meliá has big plans for Cuba. So did the Trump Organization, up until its CEO was elected president of the United States.
Desmond Boylan/Reuters
As president, Donald Trump has taken a harsh stance toward Cuba. But his real estate company has tried twice to open Trump properties on the Communist island, allegedly even skirting the law to do so.
There are few hotels of an international standard in Ethiopia.
Adam Jones/Flickr
We asked five architecture experts to name one building or structure they wish had been preserved, but couldn’t resist the tides of decay, development and discrimination.