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Rubbish from the floods piled on the nature strip.

Homeless and looking for help – why people with disability and their carers fare worse after floods

Thousands of people have been displaced from the floods in New South Wales and Queensland. Across the Northern Rivers, the floods have damaged at least 5,500 homes, with at least half of these expected to be uninhabitable.

Floods expose social inequities and exacerbate the housing crisis for people with disability and carers in the region.

In 2020, the disability royal commission raised concern that people with disability were more at risk of homelessness during emergencies.

This followed our research after the 2017 Northern Rivers floods, which showed people with disability and carers were more likely than others to have their homes flooded, to be evacuated and still displaced from their homes six months after the flood.

We found people with disability and carers were at greater risk of post-traumatic stress disorder (PTSD).


Read more: Floods can worsen inequality. Here are 4 ways we can ensure people with disabilities aren't left behind


Why the greater impact?

People with disability are disproportionately impacted by flooding because of socioeconomic disparities.

Floods intersect with social, cultural and economic factors to shape people’s exposure to risk and their ability to prepare for, respond to, and recover from flooding events.

In Lismore, for example, 82% of people living in the 2017 flooded area were in the lowest socioeconomic group.

Housing in flood-prone areas is generally cheaper to buy and to rent, which means people with the least resources – including those with disability and carers – are more likely to be living in areas prone to flooding.

Woman with cerebral palsy types on her laptop.
People with disability are more likely to live in cheaper, flood-prone areas. Shutterstock

As one person told us:

Some of my friends lived in places in the centre of Lismore CBD that perhaps should never have been rented due to the vulnerability of their buildings in floods. These types of rooms/places were really vulnerable in the flood, it would have been impossible to get possessions to safety quickly enough. And people who rent these types of places have the least resources (mental, emotional, physical –cars etc – financial) to cope with this type of event quickly.

– Person with disability

Stories from the ground

Due to socioeconomic disparities, people with a disability or carers affected by flooding have greater need for emergency housing in the short term and more secure housing in the long term.

In many cases, people affected by this flooding event will have experienced other climate-related traumas. It was only five years ago the Northern Rivers experienced its last major flood event and just over two years since bushfires devastated the region.

Following a disaster, people with disability must navigate two complex and often inaccessible bureaucracies: the emergency response and recovery arrangements, and disability services, which which are likely to be compromised by the same disaster.


Read more: ​Crowdfunding disaster relief offers hope in desperate times. But who gets left behind?


In the 2017 flood, people felt left behind. As one person explained to us:

The disgusting way people were left to fend for themselves and then the lack of proper response from our federal government […] The lack of help for the homeless and vulnerable. The anxiety and stress that occurred and the amount of people left homeless and still trying to find a home five months later. Services that were desperately needed were very hard to find.

– Person with disability

The lack of affordable and accessible accommodation resulted in people with disability and carers returning to, or moving into, unsafe accommodation. Floods can affect the integrity of buildings: they are more likely to leak, develop mould, and suffer from draughts.

Our research highlighted the lack of affordable accommodation for displaced people with disability, a situation exacerbated by many temporary accommodation and homeless services being flooded.

Where the flood did affect me was the housing crisis borne of a shortage of rental properties. I was given notice to move from my rental property just before the flood. It was extremely tough to find anything affordable on the pension […] in the months after. I am currently in temporary accommodation till March, then who knows?

– Person with disability

Man with disability looks at the tablet his disability services worker is showing him.
People with disability may not be able to access affordable accommodation. Shutterstock

Some become homeless.

I am currently homeless with three children, looking for help from community organisations and there are big waiting lists.

– Carer

Climate change means there will be more frequent and severe disasters. The Northern Rivers will flood again.

The right to safety and well-being in emergencies is now built into Australia’s Disability Strategy 2021-31. It includes, for the first time, targeted action on disability inclusive emergency planning. This must include safe and accessible housing.

Improving housing outcomes for people with disability affected by flooding requires the removal of pre-existing barriers that increase inequitable access to safe living situations. This should happen during pre-planning, and we have direction with the new disability strategy.


Read more: Natural disasters increase inequality. Recovery funding may make things worse


6 steps to minimise the housing crisis when disasters strike

But we’re in the middle of an unfolding flood disaster now. So here are six steps governments could take now to minimise the housing crisis for people with disability and carers:

  1. provide accessible short-term emergency housing and support access to secure, safe and accessible long-term housing options

  2. relocate displaced people with their family, carers and support networks to ensure continuity of support from the people they rely on for personal, practical, and emotional support

  3. partner with people, their representative, and advocacy organisations to identify, understand, and respond effectively to disaster-related housing vulnerabilities

  4. include local housing and homelessness services in human and social recovery planning now and for long-term recovery

  5. resource disabled people’s organisations to enable person-centred emergency preparedness (P-CEP) tailored to people’s local flood risk, living situation, and other support needs to increase choice and control during recovery

  6. support social housing and homelessness services to develop effective emergency plans for how they will sustain services and continuity of supports during and after disasters.


Read more: Distress can linger after disasters like floods. A mix of personality, family and community gives us clues


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