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When ambulances are delayed at overcrowded hospitals because they can’t offload patients, it means they can’t respond to emergency calls and people wait longer for paramedics to arrive. THE CANADIAN PRESS/Frank Gunn

Emergency department crowding has gone beyond hallways onto ambulance ramps. Now there’s nowhere left to wait.

Ambulance response times have not always met targets, but the alarming new pinch point in our health-care system is that there are no ambulances at all available to respond to calls.
Despite massive investments, Canada’s health-care system has not reaped the benefits of digital technology like banking and retail sectors have. (Shutterstock)

Good governance is the missing prescription for better digital health care

The digitization of health care in Canada has been a bumpy ride — due to lack of focus on governance, and lack of emphasis on interoperability, transparency and accountability.

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