I am an academic in the School of Communication in the Faculty of Arts and Social Sciences at the University of Technology Sydney, where I am the course coordinator for the Information and Knowledge Management Program, including the Master of Digital Information Management.

My research is in Digital Social Media, Computer Human Interaction, Design Thinking, Human Learning, Documentation Studies, and Library and Information Science.

I have been a proselytiser of books and learning all my life and was a professional in the book industry from 1986 - 2006. I have worked as a book industry consultant, book development editor, journal publisher, literary agent, instructional designer, technical writer, and web designer in three different continents (America, Asia, and Australia).


  • 2015–present
    Senior Lecturer , University of Technology Sydney
  • 2012–2015
    Lecturer, University of Technology Sydney
  • 2010–2012
    Postdoctoral Research Associate, Queensland University of Technology
  • 2006–2009
    Associate Lecturer, Queensland University of Technology
  • 2003–2003
    University Bookstore Director, Carnegie Mellon University
  • 2000–2003
    Assistant Editor, Longman Publishers, New York


  • 2014 
    University of Technology Sydney, Graduate Certificate in Higher Education (Teaching and Learning)
  • 2010 
    Queensland University of Technology, Doctor of Philosophy
  • 2005 
    University of Pittsburgh, Master of Library and Information Science
  • 2000 
    Columbia Publishing School, Columbia School of Journalism, Columbia University, Post-graduate Diploma in Publishing Procedures (Radcliffe Publishing Course)
  • 2000 
    Chatham University, Bachelor of Arts (Hons.)

Grants and Contracts

  • 2013
    Developing an online cloud-based cyberbullying detection system
    Project Leader
    Funding Source:
    auDA Foundation
  • 2011
    ALTC Good Practice Report on Curriculum Renewal
    Funding Source:
    Australian Government

Professional Memberships

  • Association of Internet Researchers
  • Association for Information Science and Technology
  • Australian Library and Information Association
  • Association for Library and Information Science Education
  • Australian Computer Society

Research Areas

  • Human Information Behaviour (080703)
  • Computer Human Interaction (080602)
  • Health Informatics (080702)
  • Information Retrieval And Web Search (080704)
  • Library And Information Studies (0807)
  • Communication Studies (200101)
  • Communication Technology And Digital Media Studies (200102)