My research focuses on theories of consumer culture: I study consumption and consumers from a socio-cultural approach that privileges the meanings, symbols, narratives, and interactions among consumers and between consumers and companies. Sociology, anthropology, and media and cultural studies inform my theorizing of the ways in which consumers may create, shape, or destruct market opportunities.
My research projects cover consumer engagements in activities and sectors as varied as fashion, fandom, and digital platforms. I mostly employ qualitative research methods, including interviews, ethnography and netnography, which involves observing online interactions to learn about consumption phenomena.
2024 AMA-EBSCO-RRBM Award for Responsible Research in Marketing