Jason has been a marketing academic for over 10 years. Has a Ph.D. in Marketing from the University of Southern Queensland (Australia). Research specialism is in the areas of Customer Experience and Retail Shopping. And signature pedagogy is related to Experiential Learning. He teaches the modules of Dissertation and User Experience (human-computer interactions) at the University of Portsmouth. Prior to that, he was employed by Surrey University and Bournemouth University, responsible for coordinating their Retail programmes. His research work has appeared in the Journal of Retailing and Consumer Services, International Journal of Retail and Distribution Management, International Review of Retail, Distribution and Consumer Research, Journal of Consumer Behaviour, Journal of Business Research, and Psychology & Marketing.
Experience
2023–present
Associate Head (Global), University of Portsmouth
–present
Senior Lecturer in Marketing, University of Portsmouth
Education
2011
University of Southern Queensland, Doctor of Philosophy
Publications
2022
Profiling shoppers’ coping behaviours during a pandemic crisis: a regulatory focus perspective, Journal of Retailing and Consumer Services
2022
Shoppers' neural responses to the mere social presence of others: insights from an enclosed mall, The International Review of Retail, Distribution and Consumer Research
2022
Students’ recalled desirability of game-based student response systems (GSRSs): a user experience (UX) perspective, Marketing Education Review
2022
Re-examining the roles of experience quality at festivals: a comparative analysis using SEM and FSQCA, International Journal of Contemporary Hospitality Management
2022
Exploring crisis communications during a pandemic from a cruise marketing managers perspective: an application of construal level theory, Current Issues in Tourism
2021
Fake news, social media and marketing: a systematic review, Journal of Business Research
2021
Perceived authenticity of online-only brands (OOBs): a quali-quantitative study with online consumers, International Journal of Retail and Distribution Management
2021
Free but fake speech: when giving primacy to the source decreases misinformation sharing on social media, Psychology & Marketing
2020
Service brand rehab: diagnosing trust repair mechanisms, Qualitative Market Research
2018
Showrooming and retail opportunities: a qualitative investigation via a consumer-experience lens, Journal of Retailing and Consumer Services
2017
Logistics impacts of student online shopping – evaluating delivery consolidation to halls of residence, Transportation Research Part C: Emerging Technologies
2014
Entertainment events in shopping malls - profiling passive and active participation behaviors, Journal of Consumer Behaviour