My research explores individuals' information behaviours, including people's experiences of technology and social media. I also conduct research on societal impact and the strategies researchers use to engage with the public, across disciplines. As a methodologist, my work examines researchers' practices with social research methods and how the public engages with research tools (e.g., questionnaire design; interview methods).
At a broad level, my work is interdisciplinary and explores how people use information to make decisions in their work and personal lives. I have studied a range of topics including students' experiences, consumer behaviour, health-related information needs, collaborative work, translation of research results into practice, misinformation, and many other topics where people use technologies to access the information they need to solve daily problems.
Fellow of the Academy of the Social Sciences in Australia