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Morten Meyerhoff Nielsen

Academic Fellow, Operating Unit on Policy-Driven Electronic Governance (UNU-EGOV), United Nations University

Morten Meyerhoff Nielsen is an academic fellow at United Nations University, Operating Unit for Policy-Driven Electronic Governance ( and a reseacher at Tallinn University of Technology, Ragnar Nurkse School of Innovation and Governance (, in Estonia.

He currently works on eGovernment strategy development and evaluation (Albania, Faroe Islands, Georgia), performance management (Albania), reuse of public sector information (Horizon 2020), internet voting (Australia, Estonia, Switzerland), ICT facilitated administrative burden reduction and public service delivery, teaching on eGovernment, innovation and social media related issues (e.g.,,,

Past employment includes the Danish Agency for Digitisation (, National IT- and Telecom Agency, Borgerkommunikationskontoret/ (; Danish Technological Institute, Policy and Business Analysis (; European Institute of Public Administration (; Centre for the Development of Enterprise (; European Commission, DG DEVL (; and University of KwaZulu-Natal (

Morten is an author and co-author of various publications, a reviewer for GIQ, IJEG and PAIT and on the conference committees of the CeDEM, ICEGOV and IFIP eGovernment conference series. Finally, he was a member of the European eGovernment Awards consortium (2003-2009), first non-Swedish member of Swedens Guldlanken Awards jury (2009-2013), the HM Sultan Qaboos eGovernment Award jury in Oman (2010-2012,2016), and the Smart Government Award in Dubai (2015-2016) evaluating on- and offline public sector delivery services.

Areas of expertise incl:
• eGovernment strategy development and governance frameworks
• Evaluation of ICT action plans, projects and online services, analysis and comparative eGovernment
• Performance management, key performance indicators and tools
• Citizen portal functionality and structure/architecture
• User-friendly and personalised service provision online
• eInclusion, eParticipation, engagement and participatory design
• eDemocracy, e- and iVoting
• Web2.0/social media use in public administrations
• Gov3.0 and reuse of content, functionalities and components
• ICT and interoperability
• Competence development
• Knowledge transfer and exchange, good practice identification and analysis (eServices, projects, action plans and strategies) plus ICT Awards
• ICT in an global, regional national, local and development context
• Project management and coordination, presentation skills

Other areas of expertise include development and implementation of tender proposals, seminar and conference organisation. Technical assistance and knowledge transfer to SME’s in developing countries, democratisation, international trade and foreign direct investments issues.

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  • –present
    Academic Fellow, United Nations University