Dr Pamela Douglas MBBS FRACGP IBCLC PhD is a Brisbane-based GP and Medical Director of Possums Education www.possumsonline.com, a charitable organisation which specialises in the promotion of evidence-based care for parents and babies who have breastfeeding/infant feeding, infant crying, sleep, and parental mood problems. Possums Education offers interdisciplinary upskilling in Neuroprotective Developmental Care and has online programs available for parents. Pam is an Associate Professor (Adj) at the Transforming Maternity Care Collaborative, Griffith University, and a Senior Lecturer with the Discipline of General Practice, The University of Queensland. She researches and publishes in the fields of unsettled infant behaviour, clinical breastfeeding support, and maternal mental health. She is author of 'The discontented little baby book: all you need to know about feeds, sleep and crying.'