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Senior Lecturer, UNSW

My research aims to minimise harm to patients that can occur as a result of their healthcare. It is also about ensuring that when things go wrong in healthcare, it is handled in the patients’ best interests.

I have a background in Health Psychology and completed my PhD in 2011 exploring the experiences of health professionals who have made medical errors. Since then, my work has focused on the experiences of patients as well as professionals.


  • 2016–present
    Senior lecturer, UNSW Sydney
  • 2013–2016
    Lecturer, University of Sydney
  • 2012–2013
    Lecturer, University of Leeds
  • 2011–2012
    Research Fellow, University of York


  • 2012 
    University of Leeds, PhD