Dr Robert Dalitz is Senior Information Analyst: Institutional Research and Reporting at the University of Canberra. This role involves analyzing internal and external data to assist decision making at the university, and to improve our understanding of universities and their involvement in society and the economy. He has perfomed research in the areas of innovation and innovation policy, the linkages between skills development (education and training) and innovation, firm learning, strategy and competition. Rob has worked in the private and public sector and in academia, he was an engineer (materials, quality and R&D), and is experienced in both quantitative and qualitative research.