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Robert V. Kozinets is an academic who has developed methods and theories that are widely used around the world. In 1995, in a study of fan utopian community, he invented netnography, an application of cultural anthropology to digital networks. Since that time, he has taught digital research methods combined with marketing and branding theories, practices, and ethical praxis to academics as well as to companies such as Lowe's, AMEX, Nissan, TD Bank, Campbell Soup, L'Oréal, Sony, Merck, and many others. Asking questions about technology, entertainment, utopia, and desire, his research pushes for more cultural and ethical approaches to studying media. His research has been cited over 30,000 times according to Google Scholar. He currently holds the Jayne and Hans Hufschmid Chair of Strategic Public Relations and Business Communication at the University of Southern California's Annenberg School for Communication and Journalism and Marshall School of Business.


  • –present
    ayne and Hans Hufschmid Chair of Strategic Public Relations , University of Southern California


  • 1997 
    Queen’s University, School of Business, Doctor of Philosophy (Marketing and Organizational Behavior)