Ross has considerable experience of working in a wide range of job roles in academic criminological research (University of Leicester), research consultancy (Ecorys) youth work policy and practice (National Youth Agency) and as part of a national youth justice participation project, U R Boss, at The Howard League for Penal Reform. He is committed to understanding how the youth justice system works from the perspective of the young people involved in it. He is a trustee, and Chair, of the National Association for Youth Justice.
His research interests are in how we respond to people who break the law in our society, particularly children and how they can be re-settled into communities following a period in custody. He also looks at the development of youth justice system, particularly with regard to participatory practice, creating learning spaces in prison, and child to parent violence.