The original Macintosh computer may seem quaint today, but the way users interacted with it triggered a revolution 40 years ago.
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Apple’s phenomenal success and the field of user experience design can be traced back to the launch of the Macintosh personal computer.
Without a diverse range of test subjects, some new technologies could fail to work as intended for many people.
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It’s easy for researchers to fall back on using test subjects from the communities around them – students and employees. Branching out is key to avoiding technology that fails certain populations.
Voice interfaces are becoming increasingly popular.
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‘Intelligent’ voice interfaces like Alexa and Siri are much hyped, but they have limitations, not all of which can be solved with better technology.