Deep acting at work could be a protective factor for employees in challenging situations, but it can also take a toll and lead to burnout.
To protect employees from burnout, organizations should recognize which emotions are expected to be managed as a part of the job, and what situations generate emotional labour.
Navin75/Flickr, Australian Marine Conservation Society, ANU
In this episode of Change Agents, Andrew Dodd speaks with Darren Kindleysides and Don Rothwell on how Australia won a case against Japan's whaling activities at the International Court of Justice.
Amee Meredith and Caterina Politi turned the worst day of their lives into a campaign for meaningful law reform.
In this episode of Change Agents, Andrew Dodd speaks with Amee Meredith and Caterina Politi, who lost family members to random acts of violence, on their campaign to reform 'one-punch' laws.
David Buchanan and Fr Paul Kelly have spearheaded pushes to abolish the gay panic defence.
Change Agents: Ending the gay panic defence.
In this episode of Change Agents we look at the abolition of the gay panic defence across Australia.
Lucy Haslam and Alex Wodak helped convince the public and politicians that the time for legalised medicinal cannabis had come.
In 2016 three Australian states and the Commonwealth passed laws to legalise the growing of medicinal cannabis. It was an extraordinary result for a campaign that struggled for decades to gain traction.
Stuart Morris QC (left) and Leonie Hemingway (formerly Leonie Burke) led the Labor and Liberal governments’ attempts at reforming local government.
In this episode of Change Agents, Andrew Dodd speaks with Stuart Morris and Leonie Hemingway about their successes and failures on the road to reforming Victoria's local government.
Susan Alberti (left) and Debbie Lee were pivotal to the formation of the national women’s AFL competition.
Melbourne Football Club
Change Agents: Establishing a national women’s football league.
The Conversation, CC BY-NC-SA 45.9 MB (download)
Andrew Dodd talks to Susan Alberti and Debbie Lee about their fight to overcome prejudice and establish a national women's AFL competition.
Rhonda Galbally and Bruce Bonyhady were both instrumental in the creation of the National Disability Insurance Scheme.
Alan Porritt and Julian Smith (AAP)
Andrew Dodd talks to Rhonda Galbally and Bruce Bonyhady about their role in setting up the National Disability Insurance Scheme.