Department stores and other brick-and-mortar retailers registered another lackluster holiday shopping season, while online sales have remained upbeat since Cyber Monday. As more consumers spend a larger…
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Christmas is never plain sailing. It’s tough on consumers trying to work out how much food to buy and how to get their hands on the latest must-have toy for children, and it’s tough for retailers trying…
The manic nature of Black Friday has often led shoppers to engage in fistfights and other misbehavior in their desperation to snatch up the last ultra-discounted television, computer or pair of pants…
People have a mental model of shopping that is based on experiences from brick-and-mortar stores. We intuitively understand how this process works: all available products are displayed around the store…
Ever since there were shops, people have enjoyed window shopping. But a new phenomenon is emerging that takes the habit to the extreme. If you save things to your Amazon wishlist without ever actually…
Several high-profile security breaches have, of late, got many people wondering about their passwords. It would be great news if I could tell you a perfect sure-fire system to manage your passwords; the…
Chinese tech companies are the hottest thing in the corporate world right now. Last month Alibaba – the country’s largest e-commerce group – filed an application for what promises to be an unprecedentedly…
Too many product pictures may hinder the online shopping experience for consumers, according to research from Stanford University…
When China kicks off “Consumer Protection Day” this weekend, it’s online shoppers that stand to gain the most. In fact, the growth in online shopping appears to be one of the main factors driving China’s…
E-commerce has irreversibly transformed our lives by giving us greater control over how, what, where and when we purchase. The further away an area is from traditional shopping regions, the more pronounced…
It’s as easy as “123456”, or so we’ve learned from Splashdata’s annual worst password of the year list. Slipping down to number two in this most recent list was last year’s favourite, the ever-popular…
The online grocery market has been growing in the double digits in the UK and is on the rise all over the western world. Retailers are fighting to get their share of the business and spend big on launching…
Every year, for the foreseeable future, another 30 million Chinese will go online to shop, according to a new Boston Consulting Group report. Pushed by a government-subsidised rollout of internet – and…
Christmas is fast approaching, and this year is set to be the biggest ever for online shopping. Hundreds of millions of dollars will be spent by Australians alone. And every year, the flurry of online…
Three cheers for the Australian Competition and Consumer Commission (ACCC). It recently released a guide for dealing with fake reviews, which in essence said fake reviews are unlawful. They can mislead…
The biggest names in internet retail appear to be dramatically stepping up efforts to make delivering your online orders, fast, reliable and extremely hi-tech. But in a week in which Amazon talked up its…
Apparently keen to inject a bit of fun into its image after a damaging few weeks of press coverage, online retail giant Amazon has announced that it is experimenting with the use of drones to deliver its…
Monash University’s Australian Centre for Retail Studies has revealed in a survey that physical stores are still more important…
There are a range of markets available to buyers and sellers that allow them to exchange goods and services. But whereas some markets are highly regulated, others are not regulated at all. The sale of…
We know buying clothes and accessories online carries a certain level of risk - what if the delivered product doesn’t fit or looks ridiculous? But thanks to research into augmented reality you could soon…
Principais colaboradores
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Professor of Marketing and Consumer Behaviour, Queensland University of Technology
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Senior Lecturer (Associate Professor) in Digital Marketing, Royal Holloway University of London
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Coleman Chair Professor of Marketing and Director of Research, Texas A&M University
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Associate Professor of Marketing, University of Technology Sydney
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Associate Dean of Research and Graduate Studies & Professor of Marketing and Product Innovation, Brock University
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Associate Professor in Operations and Supply Chain Management, University of Southampton
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Associate Professor of Supply Chain Management, Michigan State University
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Professor of Retail Studies and Deputy Principal, University of Stirling
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Senior Lecturer in Retail Marketing, University of Tasmania
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Sustainable Logistics Researcher, Vienna University of Economics and Business
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Senior Lecturer of Marketing, Swinburne University of Technology
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Professor of Accounting, University of Portsmouth
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Associate Professor, Operations Research, Brock University
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Professor of Comparative Literature, UCL
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Senior Lecturer in Economics, Lancaster University Management School, Lancaster University
