Müge Ozman, Institut Mines-Télécom Business School e Cédric Gossart, Institut Mines-Télécom Business School
Digital social innovations are often associated with positive meanings, like openness and collaboration. But to better define the concept, it’s essential to disentangle it from its positive aura.
Ethical scandals at Uber and Fox have focused attention on the leaders of the organizations, but the problems of a toxic culture often embed deep within an organization.
Gig workers saw their work as flexible but also with its risks.
Reynaldo Vasconcelos/Newzulu/AAP
A study shows the reality of gig worker experiences is far more nuanced than enjoying flexible work or being exploited.
How truly innovative are companies like Uber and Airbnb, super-monopolies that capture entire markets by locking vendors and customers into their platforms?
Dan Peled/AAP
The digital pin-ups’ business models actually inhibit serendipity and, indeed, innovation by absorbing entire markets into the sealed-off space of their platforms.
Uber is changing the way it calculatess fares.
Ritchie B Tongo/EPA
Incidents that may have been mere hiccups a few years ago today can go viral in an instant, causing a massive backlash and leaving some of the biggest companies wrong-footed.
Who you gonna listen to?
Ethical dilemma via www.shutterstock.com
Higher-ups at Wells Fargo, Volkswagen and Uber all failed to stop unethical practices that had significant repercussions. New research offers some clues on why.
Uber has caused waves across the globe and is facing some challenges.
REUTERS/Toby Melville
The escalating indifference with which Uber allegedly reacted to a software engineer’s harassment claims is the norm in the corporate world, where enforcing civil rights laws is seen as a tax on profits.
Cab drivers have long discriminated against African-Americans and other minority groups. New research suggests ride-hailing apps haven’t solved the problem.
New technology and real-time data are breaking down the old transport system silos.
Jakub Kaminski/EPA
Roads versus public transport: for decades, these have been the battle lines in debates over transport in our cities. But a revolution in mobility is under way that will transform our thinking.