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Things are looking up for Ryanair. Andrew Thomas/Flickr

Ryanair: no longer the nasty airline

Ryanair's embrace of good customer services is not just getting them more customers, it's challenging accepted business theory too.
“In a dance as old as time”: Bristol shoppers get ready for some 1950s bargains. Paul Townsend

Amazon price glitch: to buy or not to buy, that is the moral question

Christmas is never plain sailing. It’s tough on consumers trying to work out how much food to buy and how to get their hands on the latest must-have toy for children, and it’s tough for retailers trying…