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How fintech can help Indonesia’s small and medium enterprises survive the COVID-19 pandemic

SME business owners selling their products online in Madukara, Malang, East Java (26/10/2020). Antara Foto

In Indonesia — Southeast Asia’s largest economy — small and medium enterprises (SMEs) contribute to around 60% percent of the nation’s economy and absorb 97% of its domestic workforce. However, while there are more than 60 million SMEs in Indonesia, only 12% can get financing or bank loans.

The COVID-19 pandemic has made the situation worse for these SMEs, as almost 50% (around 30 million SMEs) have been forced to close temporarily, as demand plumetted due to the pandemic.

That’s where fintechs can help. This term refers to a combination of financial services and technology that aim to make it easier for people to save, borrow and invest online.

Lending services offered by fintech companies like Investree and Tunaikita could help these small firms to get loans at a lower cost with digital-friendly services that outstrip conventional banks.

A SMEs exhibition. Antara Foto

Peer to peer lending

Data from Indonesia’s Financial Services Authority showed almost 25% of the country’s population doesn’t have access to banks.

SME entrepreneurs suffer greatly from limited access to banks, which makes it difficult for to obtain loans and fund business expansion.

Currently, there are about 157 fintech lending firms in Indonesia, with a total asset of almost Rp 3.2 trillion, according to the country’s Financial Services Authority’s Report in August 2020.

One lending services offered by fintech firms is called peer to peer (P2P) lending. Under this loan mechanism, an individual or a company can lend money to others in return for an interest.

At least 54% of 12.8 million P2P borrowers are SMEs. The lending accounted for 55% from Rp 54.71 trillion of loans that the fintech sector disbursed last year.

A study by Universitas Indonesia shows P2P lending helps SMEs scale up their business, eventually helping them qualify for bigger bank loans.

Online sellers that borrowed from the P2P lending platform were able to increase their income from the initial average of Rp 807 million (US$57,046) to Rp 3.5 billion.

How the government can boost fintech expansion

The government needs to support the expansion of fintech so they can help more SMEs access loans and scale up their business. Supporting SMEs is important for the Indonesian economy, given their massive contribution.

Indonesia’s Financial Services Authority (OJK) also recently launched its “Digital Finance Innovation Road Map and Action Plan 2020-2024”.

This road map complements a “regulatory sandbox” operated by OJK, in which fintech startups can conduct live experiments to trial new products or business models in a controlled environment.

It also allows OJK to receive immediate feedback and test upcoming regulations. With a more diverse range of loan products, SMEs stand to benefit by finding products best suited to their business.

However, the government still needs to support this with the appropriate infrastructure, such as high-speed, affordable, and reliable internet connection.

The government must also ensure all SMEs are well informed about financial service options available for them, including those offered by fintech companies.

What’s needed is collaboration between all parties — including fintech firms, the banking industry and government — to support Indonesia’s SMEs during the pandemic.

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