Lucia is a passionate public servant and a curious researcher.
By day, Lucia spends her time with the brilliant minds at the Policy Innovation Hub. Positioned in the Ontario Cabinet Office, the Hub has four practice areas, focused on strategy and strategic foresight, systemic design and service design. Lucia works with her colleagues to help ministries develop, modernize and transform government strategies, policies, programs and services.
Lucia also has an intellectual home with the Canada Excellence Research Chair in Migration and Integration where she applies a critical lens to identify the shortcomings and opportunities artificial intelligence and innovative technologies have to offer the migration sector. With an ever-changing world and increasing innovation, Lucia is interested in mitigating the risks in and harnessing the benefits of using emerging technologies in government and public service.