I have been working for more than ten years in the field of health services research. My particular interest is in assessing and improving the quality of care and patient safety in hospital settings.
My background is in medical sociology and organizational sciences with a Master degree from the University of Bielefeld in my native country Germany. I also hold a Master of Science degree in Public Health from the London School of Hygiene & Tropical Medicine, a Diploma of Advanced Studies in Health Services Research and a PhD in Public Health from the University of Pompeu Fabra in Barcelona. I have been trained in quality management at the University of Bielefeld, Joint Commission International and Harvard School of Public Health.
Previous to my academic appointments I worked for seven years for the World Health Organization at the WHO Headquarters in Geneva and the WHO Regional Office for Europe (Copenhagen/Barcelona), where I was appointed as Programme Manager for the Quality of Health Systems and Services Programme.
I am associate editor of BMC Health Services Research and editor of Clinical Health Promotion. I am also Associate Fellow of the Higher Education Academy and Visiting Fellow at the University of New South Wales, Sydney.