I was appointed Senior Lecturer in Communications, Media and Democracy in the School of Social & Political Sciences at the University of Glasgow in June 2022. I am currently programme leader for the MSc Media, Culture & Society and coordinate modules such as Social Justice Activism in the Information Age and Media and Conflict Transformation in Divided Societies. Before moving to Glasgow, I was employed at the University of Sheffield as Senior Lecturer in Social Media & Digital Society (October 2015-May 2022) and Lecturer in Media and Communication at the University of Leicester (November 2009- September 2015). At Sheffield, I held a number of leadership roles including Deputy Director for PGR Student Affairs in the Faculty of Social Sciences (October 2016-September 2018), Deputy Director of Learning and Teaching (August 2019-May 2022) and Ethics Coordinator (October 2018-September 2021) within the Information School. I was awarded the University of Leicester Teaching Fellowship in January 2014 in recognition of my contribution to the enhancement of teaching in the Department of Media and Communication through the development and promotion of digital media technologies. I also received the Leicester Students’ Union Superstar Award in May 2015 for my sensitivity to responding to student learning needs. I am a media and communication researcher with a specific interest in how social media is used to frame contentious political issues within divided societies such as Northern Ireland. I have written two books on the role of the internet in conflict transformation in Northern Ireland (Framing the Troubles Online: Northern Irish Groups and Website Strategy and Digital Contention in a divided society: social media, parades and protest in Northern Ireland). My work has been published in a number of journals including First Monday, Information, Communication & Society, Journalism, New Media & Society, and Policy & Internet. Recently completed research projects include a British Academy funded study of YouTube footage of the union flag protests in Northern Ireland, a study of how social media is used by first responders during crisis situations funded by the EU 7th Framework Programme for Research (FP7) and a Horizon 2020 funded study of how social media can be used to build community resilience against disasters. I am currently Chair of the MeCCSA Policy Network and Vice-Chair of the IAMCR Working Group on Crisis, Security and Conflict Communication. I was a regular contributor to the LSE Democratic Audit blog and have appeared on media outlets including BBC News Channel, BBC News Arabic, BBC Radio Leicester, BBC Radio Sheffield and BBC Radio Ulster. I have been an invited speaker at events organised by the Arts Marketing Association (East Midlands), the European Police College (CEPOL) and the Royal United Services Institute.
PhD Politics, University of Glasgow, 2008.MA (Hons) International Relations and Modern History, University of St Andrews, 2001.