NHS 111, the non-emergency helpline set up to ease pressure on the emergency services, actually increased the use of ambulances and emergency care services during its first year of operation, a study has…
The “crisis in A&E” has dominated headlines for months, with attention focused mainly on inexorably rising demand, ageing populations, and increased waiting times. In his much anticipated report into…
The NHS 111 telephone service was designed to direct people to the right help for urgent medical problems but has faced a barrage of criticism since it was implemented in April. The most recent blow was…