If you find phone calls stressful, there are a few things you can do to make it easier.
What international families can teach the rest of us about sustaining long-distance relationships.
Like any personal touch, there’s a chance this common fundraising step makes people feel warm and fuzzy inside. But a five-year research project found that it doesn’t make donors more generous.
It’s too easy to make assumptions based on an accent or the pitch of a voice.
Is hanging-up the only way of getting rid of cold callers?