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Articles on Communication

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Kids figure out who’s trustworthy as they learn about the world. Sandro Di Carlo Darsa/PhotoAlto Agency RF Collections via Getty Images

Trust comes when you admit what you don’t know – lessons from child development research

People often try to seem confident and certain in their message so it will be trusted and acted upon. But when information is in flux, research suggests you should be open about what you don’t know.
The male cast of ‘And Just Like That’ — Chris Noth on the far right — pose before the show’s premiere in December 2021 in New York. (Shutterstock)

And just like that … #MeToo changed the nature of online communication

The popularity of hashtags like #MeToo speaks to society’s increasing embrace of important issues like sexual assault and harassment
A new study identifies significant language barriers between doctors and their patients. ljubaphoto/E+ via Getty Images

Confused by what your doctor tells you? A new study discovers how communication gaps between doctors and patients can be cured

Communication breakdowns between doctors and their patients have real-life consequences and can result in poorer health outcomes and sicker patients.
After taking a pandemic-induced hiatus in 2020, Lollapalooza returned to Chicago in summer 2021. Michael Hickey/Getty Images

What’s behind the magic of live music?

Some concertgoers reported being so moved by their first concerts in nearly two years that they wept with joy – a testament to the power of this unique form of human communion and connection.
Vocabulary surrounding Alzheimer’s and other related disorders must be carefully chosen. Here, sculpture by Jaume Plensa, in Montréal. (Flickr/Art_Inthecity)

Alzheimer’s, related disorders and language: How we talk about ‘dementia’ is key to building community bridges

Arts-related activities for people living with Alzheimer’s and other related disorders could improve people’s quality of life, but collaborating in communities requires a common language.
Protesters gather at Indiana University in June 2021 to demonstrate against mandatory COVID-19 vaccinations for students, staff and faculty. SOPA Images/LightRocket via Getty Images

Forceful vaccine messages backfire with holdouts – how can it be done better?

Subtly shifting the crafting and delivery of public health messaging on COVID-19 vaccines could go a long way toward persuading many of the unvaccinated to get the shot.
When the messenger is distrusted, adherence to public health advice fails. Anti-mask protesters hold signs during a demonstration against measures taken by public health authorities to curb the spread of COVID-19 in St. Thomas, Ont., in November 2020. THE CANADIAN PRESS/Geoff Robins

Public health campaigns can be ruined by the personal conduct of politicians

When politicians disregard public health directives, new research shows it causes the public to distrust governments’ handling of crises like the COVID-19 pandemic.

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