New research reveals the digital divide that was exposed by the COVID pandemic.
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Articles on E-commerce
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While Temu employs common sales promotion tactics seen on other e-commerce platforms, it uses what is arguably the broadest range of these techniques.
The strike would have been the first for the parcel delivery giant since 1997.
Talks between the the International Brotherhood of Teamsters and company bosses have broken down. A supply chain expert explores what could happen next.
The slow disappearance of cash has advantages, but it can also exclude the most vulnerable from socio-economic activity. It’s also a privatisation that deteriorates the symbolic dimensions of money.
Here are the trends on the cusp of transforming the online world.
The rise of e-commerce means billions of packages are delivered in the US each year. That creates traffic and pollution, but urban freight researchers are finding better way to get goods to customers.
On paper, swapping gas-guzzling trucks for bikes may sound like an appealing option for greening e-commerce. However, there are sizeable obstacles to implementing this in cities.
Fashion has a notorious environmental footprint, and long-standing fast fashion marketing practices are exaggerating this further.
Customers fear the subscription model is meant to gouge them, but that’s not really the end game for sellers.
Consumers should have more control over how online marketplaces such as eBay and Amazon collect and use their data, according to a new ACCC report.
The introduction of these technologies in Ghana has created an enabling platform for consumers to use their mobile phones to pay for goods and services
A levy on electronic transactions in Ghana makes sense if the government gets the architecture for it right
Black Friday, Christmas, and other ‘shopping events’ take a toll on the temporary workers hired to get purchases to consumers.
Indonesia is a large market for online marketplaces, which means many people are at risk to online shopping addiction.
Kiwi consumers are increasingly experiencing personalised, targeted manipulation online, but the law has very little to say about it.
Small-scale stores and flexibility could be key to future shopping habits.
Companies today collect vast amounts of our personal data. What measures can governments and regulators take to reduce the inherent risks and keep our data?
Amazon CEO Jeff Bezos is stepping down. His successor’s AI experience may hold clues for the retail giant’s future.
The COVID-19 pandemic has seen a rise in digital localism — consumers using online local sites to buy and supply goods. Do platforms born during COVID-19 have a chance of survival?
Top contributors
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Professor of Marketing and Consumer Behaviour, Queensland University of Technology
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Louise Grimmer is a Friend of The Conversation.
Senior Lecturer in Retail Marketing, University of Tasmania
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Professor of Civil and Environmental Engineering and Director, Supply Chain Transportation and Logistics Center, University of Washington
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Co-director, Centre for Digital Business, University of Salford
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Professor, Director: School of Consumer Intelligence and Information Systems, University of Johannesburg
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Associate Professor of Supply Chain Management, Michigan State University
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Honorary research associate, University of Sydney
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Senior lecturer, Queensland University of Technology
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Lecturer in Economics, Aberystwyth University
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Senior Lecturer of Marketing, Swinburne University of Technology
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Senior Lecturer, The University of Melbourne
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Professor of Marketing and Innovation, Director, Marketing Innovation and The Chinese and Emerging Economies (MICEE) Network, Warwick Business School, Warwick Business School, University of Warwick
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The University of Western Australia
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Associate Professor, School of Engineering, RMIT University
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Director of UWA Centre for Software Practice, The University of Western Australia
