How we read messages is as important as what we write when it comes to happy workplace relations – especially in lockdowns or when working from home.
The creep of digital communications into our entire lives is not as harmless as we think.
Analysis of 46 studies indicates that there’s still a lot of uncertainty about the long-term impacts of digital device use on cognition.
Commercial software is vital to all of our cybersecurity. What should governments do if they find it has weaknesses?
Every day, the internet fills up with more and more dead people while our ability to reanimate them grows. The dead are more robust and more vulnerable — and we’re not ready for any of this.
Interference with our brain’s goal-directed functioning is increasing with ever more tools for virtual communication and collaboration.
Our work is often so closely tied to our sense of who we are, many of us struggle to switch off on holidays. But it’s never too late to hide the laptop.
Employers have long feared that working from home makes employees less productive. An analysis of 3 million workers in 16 cities during lockdowns suggests the opposite.
Most of us spend hours each day glued to some type of screen for work or play. But is that a bad thing? Has anyone got the data to figure it out? Now is the time for ‘The Human Screenome Project.’
Google’s Smart Compose feature is meant to help deal with the deluge of email, but does it increase the pressure to respond quicker?
Interruptions are inevitable – but how they happen matters.
Will there ever be an electronic equivalent of Martin Luther King Jr.’s ‘Letter from Birmingham Jail’ or Émile Zola’s ‘J’Accuse!’?
Top tips to improve your email use based on academic research into email best practice, productivity and stress.
It’s 2019. And yet faxing is still often more secure, easier to use and better suited to existing work habits than computer-based messaging.
As curious social animals, humans are more trusting of people than we should be – especially when we’re dealing with people over the phone, email or via SMS, in the absence of body language.
A number of factors – from our eagerness to place trust in people to our overconfidence in our own intelligence – make us easy prey.
To gain mastery over our inboxes we have to deal with the root causes and not just the symptoms that frequently flare up.
How data is changing the shape of our personal ‘bubble’ – in pictures.
Sarcasm thrives in ambiguous situations, which makes it especially ripe for misinterpretation.
From asking a partner to pick up dinner on the way home to checking in on a neighbor with health problems, we frequently face the question, ‘What’s the best way to communicate?’