Matt Andrews is the Edward S. Mason Senior Lecturer in International Development at Harvard’s Kennedy School of Government. He has worked in over 50 countries across the globe as a civil servant, international development expert, researcher, teacher, advisor and coach. He has written three books and over 60 other publications on the topics of development and management. He is also the faculty director of the Building State Capability program at Harvard, which is where he has developed – with a team – a policy and management method to address complex challenges. This method is called problem driven iterative adaptation (PDIA) and was developed through over a decade of applied action research work by Matt and his team. It is now used by practitioners across the globe. Matt holds a BCom (Hons) degree from the University of Natal, Durban (South Africa), an MSc from the University of London, and a PhD in Public Administration from the Maxwell School, Syracuse University.