Will the hotels of the future involve fewer front desk clerks and more automated service? A hospitality expert who has written a new book on the subject weighs in.
A person stands in the window in a room at a government-authorized COVID-19 quarantine hotel in Richmond, B.C.
THE CANADIAN PRESS/Darryl Dyck
Exploring the history of quarantine hotels reveals ambivalences and inequities that continue to fuel debates over their effectiveness in the era of COVID-19.
People visit fruit section of a grocery store on Guadeloupe, an island group in the southern Caribbean Sea.
(Shutterstock)
People working from home, especially parents, are stressed out during the COVID-19 pandemic. Hotels, meantime, have taken a huge economic hit. Here’s why hotels should market to remote workers.