With the government’s Draft Tourism Transformation Plan now out for consultation, the hospitality industry has an opportunity to clean up long-standing concerns over wages and conditions for workers.
Jess Ho’s acerbic, sad, funny memoir of combines a compelling critique of the Melbourne food scene that became her family with memories of a traumatic childhood.
We often talk about ‘emotional labour’ as performed by those who take on the emotional workload within families or relationships. But the term has a specific meaning – and that’s not what it is.
Dealing with customers every day can put significant stress on hospitality workers.
AP Photo/Mark Lennihan
New research shines light on what is driving hospitality workers – like waiters and hotel workers – to abandon the industry as part of the ‘great resignation.’
The chancellor’s package is not up to scratch.
Avpics/Alamy
Pubs are recognised as important assets to their communities, providing economic and social value alike.
Both governments and community organizations promote Robert Burns suppers. Here, an official United Kingdom government photo shows the haggis brought in at the British Prime Minister’s residence, Jan. 22, 2018.
(Number 10/Flickr)
After SARS in 2003, an effort was made by Toronto’s tourism and hospitality industries to stimulate the sector’s recovery. But measures weren’t put in place for future pandemics.
Boris Johnson says he wants to get on top of the UK’s productivity problem, but the job measures in the summer statement could take the country in the opposite direction.
Distancing rules will make life very difficult for smaller bars, cafes and restaurants. Our streets can be modified quickly to help save an important part of the life of cities and their economies.
The MyGov website ground to a halt this week as thousands of people tried to access welfare support. As a result, long queues popped up at Centrelink offices across the country.
Heston Blumenthal at a media event at Dinner by Heston in 2016. The restaurant bears his name but he does not own it.
Tracey Nearmy/AAP
High-end restaurant Dinner by Heston Blumenthal has allegedly underpaid staff by $4 million. Our research finds wage theft is accepted as the industry norm.
Professorial Fellow and Deputy Director (Research), HILDA Survey, Melbourne Institute of Applied Economic and Social Research, The University of Melbourne