To fight global warming we will soon have to try to remove carbon dioxide from the skies or find ways to reflect the Sun’s heat. Such radical paths must be examined, but risky experiments avoided.
Loyalty schemes tend to be the most generous when the economy has hit a patch of turbulence.
The terrible optics of today’s Qantas AGM come at a moment when it is very keen to mould the legislative landscape of aviation in its favour.
Claims of sustainability or low-carbon flying are being challenged in court.
Passengers are often aware that they have legal rights around travel disruption but are not confident about what exactly these rights are.
Air travel emissions are proving difficult and costly to cut, but travellers can make a surprisingly big difference simply by changing how they travel to and from the airport.
Consumers and politicians are pushing for greater protections for air travelers. A historian explains why the US trails the EU and Canada when it comes to passenger rights.
New research on our desire to create shared memories with the people we care about offers insights for companies that want to improve their customer service.
While the pandemic undoubtedly impacted the aviation industry, its problems were already present prior to COVID-19. The pandemic simply intensified these issues.
Even if the industry could make the shift, there’s not enough land or renewable energy potential on Earth to produce all the sustainable fuels airlines need.
While it is critical that air passengers be compensated for airline delays and cancellations, it is equally — if not more — important to address the underlying causes of such disruptions.
The chaos at airlines and airports appears to finally be over, but will the relief last? Or will Canadians have to brace themselves for more delays, cancellations and miscommunications?
Airlines are investing in sustainable biofuel startups and starting to uses alternative fuels, including cooking oil, ag waste and corn ethanol. But biofuels alone won’t be enough, research shows.
After the transportation crisis this past holiday season, apologies from major airlines, airports and government officials are not enough. It’s time to protect passengers from travel companies.
The value of frequent flyer miles sometimes seems to defy the laws of economics.
there are no easy solutions to the problems Qantas faces. It must balance the cost cutting required with further aggravating its workforce.
This strategy to get the highest prices the markets will bear can lead to problems, as fans of Taylor Swift know all too well.
Changes to the Canadian airline industry will offer consumers new choices when flying from major airports. But the new services could burden a system that’s already at capacity.
A study into the hierarchical relationship between first officers and their captains has shed light on the risk taking that occurs during the critical moment of landing an aircraft.
The COVID-19 pandemic has been unlike any crisis, both in terms of depth and duration, and has damaged the aviation industry more than most sectors.