Employers have long feared that working from home makes employees less productive. An analysis of 3 million workers in 16 cities during lockdowns suggests the opposite.
Most of us spend hours each day glued to some type of screen for work or play. But is that a bad thing? Has anyone got the data to figure it out? Now is the time for 'The Human Screenome Project.'
Google's Smart Compose feature is meant to help deal with the deluge of email, but does it increase the pressure to respond quicker?
Interruptions are inevitable – but how they happen matters.
Will there ever be an electronic equivalent of Martin Luther King Jr.’s 'Letter from Birmingham Jail' or Émile Zola’s 'J’Accuse!'?
Top tips to improve your email use based on academic research into email best practice, productivity and stress.
It's 2019. And yet faxing is still often more secure, easier to use and better suited to existing work habits than computer-based messaging.
As curious social animals, humans are more trusting of people than we should be – especially when we're dealing with people over the phone, email or via SMS, in the absence of body language.
A number of factors – from our eagerness to place trust in people to our overconfidence in our own intelligence – make us easy prey.
To gain mastery over our inboxes we have to deal with the root causes and not just the symptoms that frequently flare up.
How data is changing the shape of our personal 'bubble' – in pictures.
Sarcasm thrives in ambiguous situations, which makes it especially ripe for misinterpretation.
From asking a partner to pick up dinner on the way home to checking in on a neighbor with health problems, we frequently face the question, 'What's the best way to communicate?'
What happens to your Facebook account, your iTunes purchases and your email messages when you die?
A flat management structure can reduce costs and boost efficiency but may be hard for larger firms to implement.
The things we think about email, rightly or wrongly, and what light scientific research has to shine on them.
Scholars dig in to the debate on whether police should be able to defeat or circumvent encryption systems.
Some of the iPhone's innovations have made users less secure.
It's impossible to be certain of safety while using Gmail, Yahoo mail and other web-based email systems. The best solution is a radical one: It's time to return to plain, text-only email.
Do you reply to emails first thing in the morning and last thing at night? Your company should be insisting that you don't.