Government regulators and industry experts often overlook the complexities and risks of human-technology interactions and increasingly rely on companies' voluntary oversight and self-assessments.
Pilots get lots of assistance from automation as it is. In the future, they'll get even more.
The inquiries can take months of painstaking work, but often yield important insights that improve flight safety for everyone long into the future.
An analysis of flight data shows that problems began at a point when the pilot would normally have engaged the autopilot system.