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Articles on Etiquette

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People’s names are an integral part of their identity, so it’s important to ensure that they are handled correctly. (Shutterstock)

How to get someone’s name right if it’s unfamiliar to you

Mishandling someone's name can lead to social exclusion and unbalanced power dynamics. Putting in the work to get names right reflects a dedication to inclusivity and respect for other cultures.
Republican nominee Gov. Mike Pence and Democratic nominee Sen. Tim Kaine stand after the vice-presidential debate in Farmville, Va., Oct. 4, 2016. Joe Raedle/Pool via AP

A brief history of presidents snubbing their successors – and why the founders favored civility instead

'Mind your manners' isn't just something your mother told you. Manners – and civility – are an essential component of how things get done in government, and the Founding Fathers knew it.
The typical view at a concert when fans take out their smartphones. Shutterstock/Pressmaster

There’s a time to put down the smartphone, seriously!

There's a time and place for a smartphone and some artists and sports stars want you to stop using them when they're performing. Just enjoy the live event instead.

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