Mishandling someone's name can lead to social exclusion and unbalanced power dynamics. Putting in the work to get names right reflects a dedication to inclusivity and respect for other cultures.
'Mind your manners' isn't just something your mother told you. Manners – and civility – are an essential component of how things get done in government, and the Founding Fathers knew it.
Don't want to shake hands, but don't want to cause offence? Just smile, have a short sentence ready in advance, and make sure the other person knows you care about their feelings.
Today’s young women might be less interested in etiquette classes, but many still seek advice on presenting a polished image. It's important to remember girlbossing is capitalism, not feminism.
In many cities, convention holds that there's a lane for walking and a lane for standing on the escalator. But human systems engineers suggest this isn't the most efficient option for the system.
People should be a bit more careful when signing off their emails and text messages. Not everyone wants a kiss.
Looking at your phone while in the presence of others – called phubbing – has become commonplace. But who gets phubbed most? How frequently? And in what situations?
The world is up in arms about many politicians' increasing rudeness. Are we right to be so perturbed?
Could an Aussie high schooler say to our prime minister, "How’s it goin’, Mal?", and get away with it? Probably.
There's a disturbing disconnect between the polite etiquette of arms fairs and the hell that their products create.
There's a time and place for a smartphone and some artists and sports stars want you to stop using them when they're performing. Just enjoy the live event instead.