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Public participation increased the quality and quantity of some public services, though not in all sectors, and some services were affected more than others.
Recent survey results show the Australian public is becoming more satisfied with the federal public services.
Five years ago, communities in Italy and Greece volunteered to help migrants and refugees. Now that solidarity has disappeared. Why?
The airline operates almost two in five of the UK's domestic routes.
Public and community-owned websites and apps that value morality over profit could revitalise online culture.
Reforms to the way local authorities are funded are probably the most radical – and least discussed – changes made by the Conservative government.
A recent damning report on probation shows the need to reassess outsourcing by the public sector.
The concept of Universal Credit reveals something wider about the UK's current political fixation on debt.
New research shows how the charity sector has been sidelined in the Transforming Rehabilitation programme.
The former Police and Crime Commissioner for Essex argues that more resources can help, but any available funds need to be spent by the right agencies in the right way.
Governments have started to see automation as the key to brighter urban futures. But what will this look like?
Years after their trials, he got in touch with the victims he thought he had helped. They described feeling ‘dumped’ by the system.
Problems at government contractor Capita and the collapse of Carillion are part of the same story of outsourcing gone wrong.
New research on the future of the welfare state found people lack confidence in the whole system of government, rather than individual politicians.
The evidence shows that PFI is always more costly relative to its publicly funded alternative – and by as much as 40% in some cases.
How to tidy up a right royal mess.
The neediest suburbs get a much poorer deal in Sydney than in Melbourne. A new study provides a suburb-by-suburb breakdown of state investment, including what facilities and services have been funded.
Border control no longer stops at the border.
When it comes to public services, it's not just a question of demand, but also one of supply.