Tripadvisor – News, Research and Analysis – The Conversation

Like any other travelers, Muslim pilgrims review their hajj trips on sites like TripAdvisor — usually with extreme enthusiasm. AP Photo/Khalil Hamra

August 6, 2019

Everything in Mecca gets 5 stars — and online reviews of other holy sites are wildly inflated, too

Tom van Laer, University of Sydney and Elif Izberk-Bilgin, University of Michigan

Hajj pilgrims looking online for advice about their upcoming pilgrimage to Mecca, in Saudi Arabia, may not find TripAdvisor so useful.

Selfie tourism is changing the experience of traveling for many people – and not necessarily in a positive way. Shutterstock

January 10, 2018

#MeTourism: the hidden costs of selfie tourism

Marianna Sigala, University of South Australia

Technology has changed the way we travel. While social media can be a useful tourism tool, we need more education to ensure ‘selfie tourism’ doesn’t become the norm.

Sure you’re connected to them, but can you trust them? Michael Sean Gallagher

April 30, 2015

The social graph won’t save us from what’s wrong with online reviews

Joseph Reagle, Northeastern University

Checking online reviews is a big part of shopping. But review sites can be manipulated. Does favoring reviews posted by your social media contacts help with trustworthy, meaningful content?

Review sites like TripAdvisor could become liable for any fake reviews they host under a new crackdown in Italy. scanna283/Flickr

May 26, 2014

Online publishers beware, Europe wants to shoot the messenger

Stephen King, Monash University

The internet is an endless source of information. But who is liable if the information is wrong or, at least, misleading? Existing laws on publishing, information and privacy were not designed for the…

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