Spot removes traditional barriers to reporting abusive behavior, because participants can log incidents without talking to a human.
Canada has a clear choice. Either it embraces the potential of being a leader in responsible AI, or it risks legitimating a race to the bottom where ethics, inequity and justice are absent.
We should be worried about the development of social skills in a world where everyone can have their 'perfect' AI friend.
Expect customer service to get worse as artificial intelligence steps in.
The unexpected behaviour of even simple bots is only going to get more dramatic as AI scales up.
Banks are experimenting with chatbots, but research shows we may not be ready to give them a go.
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This could be the year chatbots are widely adopted. But beyond making our lives more convenient, they represent a huge potential for advertisers.