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Individuals high in traits like narcissism, actively seek out prestige, target high level jobs and make their accomplishments known to those around them. RJ/Flickr

Playing nice at work could cost you success

Research shows that being agreeable can come at a cost in terms of income and career success. But it can be used to your advantage if combined with being strategic and conscientious.
Trolls tend to downplay the impact of their abusive online behaviour on their victims and seem to relish the mayhem they cause. Let’s use this to help them lift their game. from www.shutterstock.com

How empathy can make or break a troll

Trolls tend to know the impact they'll have, but don't seem to care. So, how do we use our new findings to help stop this seemingly pointless, harmful behaviour?

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