Citizens of Oman can now find every government department on Twitter, reporting issues and ensuring public servants are kept on their toes.
The Conversation Global examines the varied ways that governments around the world rely on digital tools to exercise power.
When leaders of weak democracies use social media to connect with their constituents, people feel heard. But Twitter responses won't give citizens what they need.
While Facebook's Zuckerberg suggested as much recently, companies run like autocracies cannot fulfill technology's promise of reinvigorating the democratic process.
If there are forward-thinking minds within Labour that could bring fresh thinking to internet issues, they didn't get the call.
The U.S. State Department and the United Nations are spending big bucks to support the internet as a boon for democracy. But new research shows just providing access isn't enough.
The dawn of online government is supposed to help transfer power to the masses. But measures introduced last month look more like a state embellishing its power.