Articles on Restaurants

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Companies with no-tipping policies can affect customer satisfaction. Pra Chid/Shutterstock.com

How the war on tipping harms customers

Some observers say we should eliminate tipping in restaurants because of the negative impact on workers. But how do customers feel about that?
Some restaurant-owners are grappling with abolishing tipping. THE CANADIAN PRESS/Ryan Remiorz

With the holidays upon us, is it time to end tipping?

Restaurant tipping came to North America in the early 20th century and has become well-established here even as the practice is less common in the U.K. and Europe. Is it time to rethink it?
Dairy cows at a family farm in Chilliwack, B.C. Sylvain Charlebois, a noted academic on food policy issues, says the federal government’s proposed tax reforms will hurt family farms. CANADIAN PRESS/Jonathan Hayward

Down on the farm: tax reforms will hurt family businesses

Family farms, restaurants, other food businesses and the rural economy will suffer under federal tax proposals for small businesses,
Customers who arrive on foot, by bicycle or by public transport contribute significantly more to the restaurant trade than the business owners realise. Mik Scheper/flickr

Parking isn’t as important for restaurants as the owners think it is

A new study shows that restaurateurs would be better off advocating for better public transport access to their precincts rather than for more parking.

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