Decreased patience and heightened emotions have created a cycle of frustration, with rude customers having abrupt interactions with stressed out service workers.
A survey found six in 10 pet-owning workers left their job for a pet-friendly workplace and seven in 10 were willing to trade pay for a pet-friendly office.
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The rising number of pets — and their importance to their owners — has prompted organizations to respond to the growing demographic of pet-owning employees.
Keeping your eyes and ears open can keep you from falling for the antics of a dark personality.
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Narcissists, psychopaths and Machiavellians, oh my. These antagonistic personality types can make life hard for the people around them. Here are five tips for how to deal with them at work.
While young folks may view revolutions as more exciting than reforms, we need our future leaders to be open to the reality that meaningful and lasting change will be incremental.
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A pervasive history of bullying and sexual misconduct plagues law enforcement agencies and illustrates the failure of police forces to police themselves.
With a greater reliance on remote workers, how can people forge good relationships at work?
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Hybrid and remote-heavy work setups have fundamentally changed how people interact at ‘the office.’ What do workers and managers want out of the workplace now?
U.S. universities now have over 3,000 sustainability programs.
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Green jobs go beyond solar panel installation and wind turbine maintenance. They’re found in fields from design to economics and in many types of management.
The aging of the U.S. workforce is further along for librarians than most other professions.
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Employers need good strategies to hire and retain more workers of color and older workers. The mandatory diversity training and requisite skills tests many of them now rely on don’t measure up.
Coffee shops can be a “third space” – not home or the office – where remote or gig workers can go to feel less isolated.
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Though some people experience higher levels of stress than others, they may be less likely to burnout because they are more frequently connected with what is significant in their lives.
Elon Musk’s cold, impersonal approach to management treats employees like cogs in a machine instead of human beings.
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If Elon Musk’s aggressive management style proves to be successful for Twitter, it could result in other business leaders following suit and turning to unhealthy leadership practices.
The Ontario Assembly on Workplace Democracy examined how everyday people experience work and what they want done to make work better and their voices heard.
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Improving the ability for worker’s voices and perspectives to be heard in the workplace could have wide ranging benefits for employers and broader society at large.
Compassionate leaders make employees happier.
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Education can’t make up for inadequacies in other policies that continue to cause mass unemployment.
For women to reach leadership positions, they need to be valued and recognized for their contributions, which may look different than those of their male colleagues.
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Feminine leadership encompasses aspects of ourselves that have been pushed aside within conventionally male-dominant spaces. Recentring them can foster leadership that is more inclusive.
Inclusion goes beyond diversity by not just identifying differences, but celebrating and integrating them into daily work life.
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If organizations truly want to retain diverse employees and have them be successful, they need to make consistent and sustained efforts to support inclusion.
Sometimes job duties evolve between the time when an employer decides to hire someone and the actual hiring itself.
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A recent study about hiring practices sheds light on why some jobs change between when a decision is made to hire someone, and the actual hiring process itself.
The pandemic made many people more aware of the impossibility of severing work from life.
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Two new studies highlight the importance of social connection in the workplace and illustrate why working from home may not be the optimal workplace arrangement.
It’s not always easy to raise one’s hand in the workplace.
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Research shows that workers rarely call out unethical behavior or even just operational problems, in large part because they fear serious consequences.