Apple is considered a leader in designing “experience” stores. Some of their retail outlets in Manhattan have become tourist destinations.
Shutterstock
Department stores and other brick-and-mortar retailers registered another lackluster holiday shopping season, while online sales have remained upbeat since Cyber Monday. As more consumers spend a larger…
“In a dance as old as time”: Bristol shoppers get ready for some 1950s bargains.
Paul Townsend
Christmas is never plain sailing. It’s tough on consumers trying to work out how much food to buy and how to get their hands on the latest must-have toy for children, and it’s tough for retailers trying…
A Wal-Mart employee puts a bow on a discounted television ahead of Black Friday in Los Angeles.
Reuters
The manic nature of Black Friday has often led shoppers to engage in fistfights and other misbehavior in their desperation to snatch up the last ultra-discounted television, computer or pair of pants…
You might not be getting a great deal….
Online shopping image via www.shutterstock.com.
People have a mental model of shopping that is based on experiences from brick-and-mortar stores. We intuitively understand how this process works: all available products are displayed around the store…
Many trolleys have been reduced to roaming the countryside in search of work.
Patrick Wilkin
Ever since there were shops, people have enjoyed window shopping. But a new phenomenon is emerging that takes the habit to the extreme. If you save things to your Amazon wishlist without ever actually…
What do you mean ‘IHATECAT’ is not a strong password?
konsvi
Several high-profile security breaches have, of late, got many people wondering about their passwords. It would be great news if I could tell you a perfect sure-fire system to manage your passwords; the…
Chinese tech companies are the hottest thing in the corporate world right now. Last month Alibaba – the country’s largest e-commerce group – filed an application for what promises to be an unprecedentedly…
When China kicks off “Consumer Protection Day” this weekend, it’s online shoppers that stand to gain the most. In fact, the growth in online shopping appears to be one of the main factors driving China’s…
Tough times for one Lerwick store.
Andrew Milligan/PA
E-commerce has irreversibly transformed our lives by giving us greater control over how, what, where and when we purchase. The further away an area is from traditional shopping regions, the more pronounced…
Memorable and secure. Really nailed this one.
reidrac
It’s as easy as “123456”, or so we’ve learned from Splashdata’s annual worst password of the year list. Slipping down to number two in this most recent list was last year’s favourite, the ever-popular…
What if you could save on your online shop by switching delivery times?
Blue Square Thing
Arne Strauss, Warwick Business School, University of Warwick
The online grocery market has been growing in the double digits in the UK and is on the rise all over the western world. Retailers are fighting to get their share of the business and spend big on launching…
Not exactly where you’d imagine e-commerce to be booming, but rural China has embraced online retail platforms for cheaper supplies and extra income.
EPA/Micahel Reynolds
Every year, for the foreseeable future, another 30 million Chinese will go online to shop, according to a new Boston Consulting Group report. Pushed by a government-subsidised rollout of internet – and…
Avoid frustration and tears while shopping online this holiday season.
Global Reactions
Christmas is fast approaching, and this year is set to be the biggest ever for online shopping. Hundreds of millions of dollars will be spent by Australians alone. And every year, the flurry of online…
Online shoppers find good reviews powerfully persuasive, but as many as 20% may not be genuine.
AAP/Julian Smith
Three cheers for the Australian Competition and Consumer Commission (ACCC). It recently released a guide for dealing with fake reviews, which in essence said fake reviews are unlawful. They can mislead…
You can wait a long time for a postman to show up in the country.
amandabhslater
The biggest names in internet retail appear to be dramatically stepping up efforts to make delivering your online orders, fast, reliable and extremely hi-tech. But in a week in which Amazon talked up its…
Apparently keen to inject a bit of fun into its image after a damaging few weeks of press coverage, online retail giant Amazon has announced that it is experimenting with the use of drones to deliver its…
There are a range of markets available to buyers and sellers that allow them to exchange goods and services. But whereas some markets are highly regulated, others are not regulated at all. The sale of…
New technology allows online customers to ‘try on’ gear using 3D images taken with a smartphone camera.
glasses.com
We know buying clothes and accessories online carries a certain level of risk - what if the delivered product doesn’t fit or looks ridiculous? But thanks to research into augmented reality you could soon…