Instagram’s Shop button signals the growing commodification of human interactions on social media.
To adapt to changing consumer habits during COVID-19, small retailers in Canada have offered services like home delivery and curbside pickup. They may need to continue those practices in the post-pandemic era.
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In October, the Hudson’s Bay Company announced that it would be closing its flagship location in downtown Winnipeg. This closure is reflective of the changing nature of downtown neighbourhoods.
Research show comfort levels, value perceptions and motivations when it comes to m-commerce differ depending on whether consumers live in developed or developing countries.
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New research on mobile commerce shopping habits in nine countries contains some valuable insights for m-commerce managers and how they can attract new customers.
A little digging can help you avoid those too-good-to-be-true traps when shopping online.
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Woolworths’ A$780 millon investment in new automated distribution centres is a sign of how much COVID-19 has changed the way we shop. It points what’s to come in the retail sector.
There are strong psychological drivers underpinning the impulse to splurge hard-earned money online. There are also some simple ways to stop.
Online shopping for non-essentials during lockdown comes with many ethical considerations, including the working conditions of those who handle the goods.
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With home deliveries surging, more of the packages we receive may be vulnerable to ‘porch pirates.’ A criminal justice expert led a team to get a closer look at how these thieves operate.
Is that online order real or counterfeit?
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The recent seizures of counterfeit testing kits by U.S. Customs and Border Protection show that the counterfeiters have begun to take advantage of the coronavirus crisis.
The ability of online retailers to offer next-day delivery service for an annual fee or at an affordable price has dynamically changed the retail business and shifted sales from in-store to online.
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Innovation is integral to the success of Canadian retailers and encouraging consumers to shop in stores as well as online. The big strategic risk is not innovating and failing, but failing to innovate.