Abandoned trolleys are an all-too-common sight. A solution to this intractable problem depends on a combination of policy and legal changes, public engagement and tracking technology.
The ability of online retailers to offer next-day delivery service for an annual fee or at an affordable price has dynamically changed the retail business and shifted sales from in-store to online.
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Innovation is integral to the success of Canadian retailers and encouraging consumers to shop in stores as well as online. The big strategic risk is not innovating and failing, but failing to innovate.
Many Australian consumers are concerned at the environmental impact of their shopping habits, especially at Christmas.
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A retail expert explains why brick-and-mortar brands will continue to thrive in the age of e-commerce.
Barneys, Madison Avenue, New York. Department stores that were once the pinnacle of middle-class aspiration are losing out to discount shops and luxury retailers.
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Chinese customers spend billions on Nov. 11. Why, and what does it mean for the global retail marketplace?
The Second Cup Ltd. says it is actively reviewing locations in Ontario for potential conversion to cannabis stores in light of a decision by the new provincial government to allow private retailers to sell the drug.
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Ontario must quickly create rules for cannabis stores. How the Ford government decides to regulate retailers will have a major impact on how many retailers will get into the business.
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To survive the crisis, fashion companies are relying on new technologies. New players, new customer experience, big data – the whole sector is changing.
On Black Friday, November 24, outdoor retailer REI will close its stores and urge customers to #OptOutside. But a historian calls this popular campaign light green environmentalism at best.
In-person shopping remains popular.
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Holiday retail sales may boom this year – and the lion’s share will not be online purchases. Yet brick-and-mortar retail stores are facing heavy internet competition.
The Victorian government has a new proposal to ban plastic bags. What is it missing?
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Victoria’s proposed ban on single-use plastic bags is a step forward, but what about all the other unnecessary packaging? A truly effective waste policy should offer a comprehensive plan for packaging.
Click and collect provides an immediacy that traditional home delivery usually can’t match, particularly in Australia where delivery times have traditionally been slow relative to international standards.
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Retailers are starting to realise the benefit of combining online and in-store shopping. And by encouraging you to click first and collect later, these businesses are saving on a number of costs.
Information about discounts will be simpler, but you’ll still have to do the legwork to shop around.
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The government’s deal with electricity retailers to provide simple information to customers about their discounts and bills is a welcome step, but doesn’t cut to the heart of the power price issue.
Undoing shoppers’ engrained behaviours is a tricky job.
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The success of the plastic bag ban announced by Australia’s big two supermarkets will hinge on whether they can persuade customers to change an engrained behaviour - without annoying them.
Selling these new bags at 15 cents each, effectively creates another revenue stream with nearly A$71 million in gross profit.
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Moves by major to supermarkets to only offer plastic bags for a charge could make these businesses more than a million dollars a year, but it may only have a small impact on the environment.