Returns cost companies billions of dollars in lost sales. They also generate emissions and packaging waste. Two logistics experts offer some tips from psychology for more sustainable returns.
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Articles on Returns
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Returns are becoming a costly sustainability problem for retailers and the planet. A supply chain expert explains.
By offering a limited click and collect service, the retailer can gauge the benefits versus the costs and hassle of managing product returns.
Environmental, social and governance investment funds claim to help save the planet and better society, but the reality is more complex.
Top contributors
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Professor of Accounting, University of Portsmouth
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Associate Professor in Operations and Supply Chain Management, University of Southampton
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Professor of Finance, London Business School
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Assistant Professor of Supply Chain Management, Michigan State University
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Assistant Professor or Logistics and Supply Chain Management, Georgia Southern University
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Assistant Professor of Supply Chain Management, Iowa State University
