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Articles on Online shopping

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To adapt to changing consumer habits during COVID-19, small retailers in Canada have offered services like home delivery and curbside pickup. They may need to continue those practices in the post-pandemic era. (Maarten van den Heuvel/Unsplash)

Dress pants optional: How retailers are dealing with changing consumer habits

The COVID-19 pandemic offers small retailers an opportunity to engage customers who are changing their habits.
Research show comfort levels, value perceptions and motivations when it comes to m-commerce differ depending on whether consumers live in developed or developing countries. (Pexels)

How mobile shopping habits differ around the world, from Brazil to Australia

New research on mobile commerce shopping habits in nine countries contains some valuable insights for m-commerce managers and how they can attract new customers.
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COVID-19 has changed the future of retail: there’s plenty more automation in store

Woolworths' A$780 millon investment in new automated distribution centres is a sign of how much COVID-19 has changed the way we shop. It points what's to come in the retail sector.
The ability of online retailers to offer next-day delivery service for an annual fee or at an affordable price has dynamically changed the retail business and shifted sales from in-store to online. (Clay Banks/Unsplash)

‘The Prime Effect’ means retailers must innovate during the holidays and beyond

Innovation is integral to the success of Canadian retailers and encouraging consumers to shop in stores as well as online. The big strategic risk is not innovating and failing, but failing to innovate.

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