Someone else’s problem?
The rising cost of returned products is a burden on Britain’s retailers and the environment.
There is no major online marketplace operating in Australia that sets a commendable standard for respecting consumers’ data privacy. Letting customers opt out of data tracking would be a good start.
Thanks to a bid from a private equity firm backed by former Tesco boss Terry Leahy, the UK’s fourth largest supermarket chain is in play.
Debenhams’ 242-year history is being reduced to a brand.
This doesn’t have to be the end for empty retail space.
John Locher / AAP
Amazon CEO Jeff Bezos is stepping down. His successor’s AI experience may hold clues for the retail giant’s future.
CBD retailers were already struggling before the pandemic. The contrast in fortunes with suburban retail activity is stark, and there are good reasons to think the shift could be permanent.
Most people would be content to pull off one of the world’s top five IPOs, but Jack Ma is on course for his second.
A space the size of 284 Bluewaters is surplus to requirements.
Stand well back.
The coronavirus pandemic is shaking a system that was pretty wobbly already.
Detail of book cover.
Wits University Press
The long history of racist beauty standards alone cannot explain the ongoing global use of harmful skin lighteners.
Clothing racks won’t be going away anytime soon.
AP Photo/Wilfredo Lee
A retail expert explains why brick-and-mortar brands will continue to thrive in the age of e-commerce.
What goes up …
Even Amazon can’t defy gravity forever.
Immersion in the development strategy and digestive system of Amazon, the online ogre that prioritises growth at all costs.
The AI behind retail websites has learnt the best strategy is to copy each other’s prices – and that can see them ‘collude’ to keep them high.
A mascot for Alibaba’s online shopping site Tmall urges customers to buy on Singles Day.
AP Photo/Ng Han Guan
Chinese customers spend billions on Nov. 11. Why, and what does it mean for the global retail marketplace?
Will there be fewer of these on Australian doorsteps?
Amazon has barred Australian shoppers from its US site, rather than contend with new GST rules on overseas purchases. But don’t expect a stampede at your local branch of Harvey Norman as a result.
Amazon founder Jeff Besos.
How Jeff Bezos is plotting to take over the world – and why Amazon’s dominance in e-commerce could be a threat to innovation.
In a move that suggests physical retail stores aren’t dead, Amazon has opened three bookstores and over 60 pop-up stores in the US, and has plans for up to 2,000 grocery stores.
Urban retail space is being transformed yet again. Predictions of the demise of physical retailing in the face of online competition overlook its resilience over two centuries of disruptive innovations.
Using a store’s mobile app can affect in-store purchases.
As businesses’ branded mobile apps become more common and popular, how are they affecting shoppers’ buying habits?
The idea of pop-up shops has been around for ages, but now even established high-street retailers are being forced to buy in.