There is no major online marketplace operating in Australia that sets a commendable standard for respecting consumers’ data privacy. Letting customers opt out of data tracking would be a good start.
CBD retailers were already struggling before the pandemic. The contrast in fortunes with suburban retail activity is stark, and there are good reasons to think the shift could be permanent.
Michael Wade, International Institute for Management Development (IMD) and Elizabeth Teracino, International Institute for Management Development (IMD)
Most people would be content to pull off one of the world’s top five IPOs, but Jack Ma is on course for his second.
Ralf Seifert, International Institute for Management Development (IMD) and Richard Markoff, EPFL – École Polytechnique Fédérale de Lausanne – Swiss Federal Institute of Technology in Lausanne
Amazon has barred Australian shoppers from its US site, rather than contend with new GST rules on overseas purchases. But don’t expect a stampede at your local branch of Harvey Norman as a result.
How Jeff Bezos is plotting to take over the world – and why Amazon’s dominance in e-commerce could be a threat to innovation.
In a move that suggests physical retail stores aren’t dead, Amazon has opened three bookstores and over 60 pop-up stores in the US, and has plans for up to 2,000 grocery stores.
Shannon Stapleton/Reuters
Urban retail space is being transformed yet again. Predictions of the demise of physical retailing in the face of online competition overlook its resilience over two centuries of disruptive innovations.
Using a store’s mobile app can affect in-store purchases.
Javier Arres/Shutterstock.com