The rising cost of returned products is a burden on Britain’s retailers and the environment.
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Articles on Online retail
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There is no major online marketplace operating in Australia that sets a commendable standard for respecting consumers’ data privacy. Letting customers opt out of data tracking would be a good start.
Thanks to a bid from a private equity firm backed by former Tesco boss Terry Leahy, the UK’s fourth largest supermarket chain is in play.
This doesn’t have to be the end for empty retail space.
Amazon CEO Jeff Bezos is stepping down. His successor’s AI experience may hold clues for the retail giant’s future.
CBD retailers were already struggling before the pandemic. The contrast in fortunes with suburban retail activity is stark, and there are good reasons to think the shift could be permanent.
Most people would be content to pull off one of the world’s top five IPOs, but Jack Ma is on course for his second.
A space the size of 284 Bluewaters is surplus to requirements.
The coronavirus pandemic is shaking a system that was pretty wobbly already.
The long history of racist beauty standards alone cannot explain the ongoing global use of harmful skin lighteners.
A retail expert explains why brick-and-mortar brands will continue to thrive in the age of e-commerce.
Even Amazon can’t defy gravity forever.
Immersion in the development strategy and digestive system of Amazon, the online ogre that prioritises growth at all costs.
The AI behind retail websites has learnt the best strategy is to copy each other’s prices – and that can see them ‘collude’ to keep them high.
Chinese customers spend billions on Nov. 11. Why, and what does it mean for the global retail marketplace?
Amazon has barred Australian shoppers from its US site, rather than contend with new GST rules on overseas purchases. But don’t expect a stampede at your local branch of Harvey Norman as a result.
How Jeff Bezos is plotting to take over the world – and why Amazon’s dominance in e-commerce could be a threat to innovation.
Urban retail space is being transformed yet again. Predictions of the demise of physical retailing in the face of online competition overlook its resilience over two centuries of disruptive innovations.
As businesses’ branded mobile apps become more common and popular, how are they affecting shoppers’ buying habits?
The idea of pop-up shops has been around for ages, but now even established high-street retailers are being forced to buy in.
Top contributors
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Professor of Marketing and Consumer Behaviour, Queensland University of Technology
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Professor, Department of Economics, The University of Melbourne
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Industry fellow, Graduate School of Business, Deakin University
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Senior Research Fellow - The Swinburne Institute for Social Research, Swinburne University of Technology
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Senior Lecturer, School of Management & Marketing, Curtin Business School, Curtin University
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Louise Grimmer is a Friend of The Conversation.
Senior Lecturer in Retail Marketing, University of Tasmania
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Coleman Chair Professor of Marketing and Director of Research, Texas A&M University
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Director, Master of Business Administration (MBA); Co-Director, Better Consumption Lab, Deakin University, Deakin University
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Lecturer in Business IT & Logistics, RMIT University
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Professor, Cities Research Institute, Griffith University
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Associate Professor & Programme co-ordinator (Masters of Public Policy), The University of Western Australia
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Fellow of the Faculty of Engineering and Information Technology, University of Technology Sydney
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Professor and Dean of the School of Fashion and Textiles, RMIT, RMIT University
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Professor, The University of Western Australia
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Director of the Swinburne Institute for Social Research, and Professor of Media and Communications, Swinburne University of Technology
