Ralf Seifert, International Institute for Management Development (IMD) and Richard Markoff, EPFL- École Polytechnique Fédérale de Lausanne - Swiss Federal Institute of Technology in Lausanne
Amazon has barred Australian shoppers from its US site, rather than contend with new GST rules on overseas purchases. But don't expect a stampede at your local branch of Harvey Norman as a result.
How Jeff Bezos is plotting to take over the world -- and why Amazon’s dominance in e-commerce could be a threat to innovation.
In a move that suggests physical retail stores aren’t dead, Amazon has opened three bookstores and over 60 pop-up stores in the US, and has plans for up to 2,000 grocery stores.
Shannon Stapleton/Reuters
Urban retail space is being transformed yet again. Predictions of the demise of physical retailing in the face of online competition overlook its resilience over two centuries of disruptive innovations.
Using a store’s mobile app can affect in-store purchases.
Javier Arres/Shutterstock.com
Holiday retail sales may boom this year – and the lion's share will not be online purchases. Yet brick-and-mortar retail stores are facing heavy internet competition.
The deal escaped scrutiny because the two aren't direct competitors, yet Amazon's huge marketing platform will help Whole Foods steamroll rivals. In the past, the Supreme Court has said this violates antitrust law.
Amazon suddenly became a major player in the supermarket wars.
Reuters/Rick Wilking
Shoppers have launched into the holiday buying season and retailers are looking forward to year-end sales that make up almost 20% of their annual receipts. But as you check out at a store or click “purchase…
For sighted users, a website looks no different whether it is accessible or not, but users with visual disabilities know all too soon when they are unable to use it.
Coles home page screenshot
A blind woman has launched a claim of unlawful discrimination against Coles and its online website. For those of us who are totally blind and working in the disability law space this lawsuit is no surprise…