Supermarkets have been hit by multiple disruptions in the past couple of decades and they are struggling to survive.
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Articles on Retail
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Sainsbury's faces tough times ahead following the blocking of its merger with Asda.
A national minimum wage could benefit young people who have jobs and stimulate those who have given up trying to find work. But those without work need additional help.
It's easy to scorn the gentrifying hipster stereotype, but many inner-city neighbourhoods benefit from the distinctive mix of businesses and activities they pursue. So why should the suburbs miss out?
There's a time cost and a risk of overspending for customers. For retailers, returns can be a massive headache.
Forget Brexit or online competition. Millennials are just not consuming with the same fervour as their mums and dads.
Dry cleaning isn't really dry – it uses chemical solvents. Perc, the most common option, has contaminated soil and groundwater and poses serious health risks, but safer choices are emerging.
It's not just affecting areas in post-industrial decline – retail spaces are closing and losing value across England and Wales.
The run up to Black Friday is often shrouded in secrecy, which makes buying things on the day a lot more frenetic.
Don't despair if, once you've gathered your shopping items, you're met by a single line that looks a mile long. Queuing theory suggests this is likely the fastest way to get you rung up and moving on.
Chinese customers spend billions on Nov. 11. Why, and what does it mean for the global retail marketplace?
Sears and other department stores not only changed how Americans consumed but altered the very nature of society and culture as well.
In almost every city, consumer demand and business diversity had a big role to play.
Research shows that consumers don't like it when businesses make money. Why?
For a while Shoes of Prey could do no wrong. So what happened?
Artificial intelligence can detect patterns in your shopping behaviour that can help retailers deliver better deals to you, and then suggest things you never even knew you wanted.
The mere possibility of online competition is restraining prices offline.
Retailers have cleverly tapped into the psychological need many of us have to collect, in some cases, mundane everyday items.
Specific predictions go obsolete fast, but some common themes are emerging – convenience, fragmentation, intelligence, personalisation and experience.
The strong reaction to plastic bag bans is because consumers feel supermarkets violated an unspoken agreement.
Top contributors
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Associate Professor in Marketing and Consumer Behaviour, Queensland University of Technology
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Louise Grimmer is a Friend of The Conversation.
Lecturer in Marketing, Tasmanian School of Business and Economics, University of Tasmania
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Professor of Management, University of New England
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Adjunct professor, Monash University
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Industry fellow, Graduate School of Business, Deakin University
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Lecturer, College of Business and Economics, Australian National University
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Associate Professor in International Business & Strategic Management, University of Melbourne
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Director, Centre for Employee and Consumer Wellbeing; Senior Lecturer, Deakin Business School, Deakin University
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Associate Professor of Marketing, Swinburne University of Technology
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Senior Research Associate, Nottingham Business School, Nottingham Trent University
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Associate professor of operations research, Goodman School of Business, Brock University
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Lecturer of Marketing, Swinburne University of Technology
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Senior Research Fellow - The Swinburne Institute for Social Research, Swinburne University of Technology
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Senior Lecturer in Retailing, School of Marketing, Curtin Business School, Curtin University
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Professor of Organisational Behaviour, Cass Business School, City, University of London
