Articles on Outsourcing

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Automation has replaced workers in mining and industry, including the steelworks at Port Kembla, but most Australians are more worried about jobs going overseas. Dean Lewins/AAP

Australians worry more about losing jobs overseas than to robots

Most Australian workers are fairly relaxed about their own job security, but they do worry about the risks of poor management and outsourcing to cheaper labour.
There are a lot fewer workers on the assembly line today. And it’s not just car manufacturing that has seen jobs lost to automation. Ford Europe/Flickr

How to guard your career against rapid technological change

If you leaving school today to embark on a career, what should you study to protect your job from automation and outsourcing?
India and the Philippines want to be known for more than their global call centres. Shutterstock.com

Call centres and compromise: the changing face of outsourcing

When Qantas wished to outsource some of its engineering operations in the 1990s it came to a compromise with the unions - the 767s would be done in-house, and the 747s outsourced. Decades on, clashes between…

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